Testimonials

See what people are saying about River Of Care online

Homecare

I am a female Incomplete Paraplegia, since coming under the care of this agency it has been a complete game-changer for me. The manager has helped me immensely physically and mentally. Her team of carers have maintained my dignity and respect at all times during my personal care and all aspects of helping me to have a better quality of life. They are and continue to be very experienced and knowledgeable carers. A dedicated team who takes time and patience to know my health needs and personal preferences. River of Care are amazing caregivers. I would highly recommend them to anybody.


Reply from Debora Bekele, Manager at River of Care Ltd


Many thanks. We can't thank you enough for the kind words about River-of-Care manager, carers and the team. We were blown away by your positive words, which is very encouraging for us to know that we are doing well. We will continue to do our best to help those who need our help in this difficult time. We really appreciate the time you took to write such a detailed review!
Kind Regards, River-of-Care team.

Homecare

My mother returned home after her latest stay in hospital extremely frail. We were anxious as to how she would manage with a new team of carers, especially at this difficult time. However, the manager and her team have been kind, reliable and professional. They liaised with the ward and I felt they had a thorough knowledge of my mother’s challenges and were prepared to put time and thought into improving my mother’s care at home. I recommend.


Reply from Debora Bekele, Manager at River of Care Ltd


On behalf of all River of Care team and myself, we would like to say thank you very much for your wonderful review. In River of Care we want to make sure individual needs assessment and care plans are based on the best evidence of care and practice. Being a registered nurse working in healthcare also enhanced our care provision. Again very proud of the team.


Homecare

Debbie and her team made it possible for my aunt to continue living in her own home by helping with personal care, meals, washing, etc. They provided extra care when necessary and I would recommend them to anyone.


Reply from Debora Bekele, Manager at River of Care Ltd


Thank you for your positive feedback. We will continue to support our clients as a team, to empowering them to live in their own home longer independently. We use a holistic approach to caring, making our clients the centre of the care by treating them with respect and dignity.

Homecare

Found the manager fantastic to talk to regarding the care and support for my mother-in-law, she was also happy to advise on things I hadn't even thought of. I could also contact her very easily.
Wouldn't hesitate to recommend River of Care Ltd.


Reply from Debora Bekele, Manager at River of Care Ltd


Dear Karen,

Thank you for your wonderful review.

At River of Care Ltd, we pride ourselves on providing client centred individualised care.

Kind regards.

Homecare

Without exception, we have found the attention to all aspects of care to be beyond our expectations. Particularly rewarding was the focus on not only the personal care matters but the genuine effort to understand and support the mental attitude towards my wifes illness and encourage the gradual return to more aspects of life, for example using massage and cosmetics to raise levels of self-esteem. We have seen at first-hand strong leadership in the detail given to the training of carers, at the same time giving them scope to develop their own initiatives.


Reply from Debora Bekele, Manager at River of Care Ltd


Thank you so much for reviewing our services.

The main aim of our services at River of Care Ltd is to provide care that caters specifically to the individual and those significant to them. Our range of alternative services, for example, massage and the application of cosmetics, enables clients to maintain, as you have mentioned self-esteem, but also to support them in preserving their own personal identity.

Kind regards.

Homecare

From the start, I had excellent care.
I was treated with kindness and dignity.
Care was taken with my meals which were presented nicely.
My cleanliness was taken seriously, and advice was given on how to take of myself also, advice on nutrition.


Reply from Debora Bekele, Manager at River of Care Ltd


Thank you for reviewing our services.
We are very pleased to hear that you were impressed by the level of care provided to you by River of Care Ltd. We endeavour to provide the best possible care to our clients, and our experienced staff are always on hand to provide advice or able to forward your queries onto the relevant professionals.

Homecare

I am a housebound man in his 50's who thought his life was pretty much over. I have only been with Morning Hope for a short time but I have already noticed an improvement in my spirit and general mood, and more importantly, my family have noticed and commented on the improvement in my appearance health wise also.
To know that there are still genuine CareGivers and not just people doing a job is wonderful to know. Thank you, Morning Hope. Perhaps my glass isn’t half empty after all.


Reply from Debora Bekele at River of Care Ltd


On behalf of Morning Hope Homecare team members. I would like to thank you for sharing your experience. It is very much encouraging to know that we are making a difference and we will continue to do so.

Yell.com


04 Feb 2021

Working for River of Care

Lovely company to work for. The manager is very flexible, understanding and caters to my childcare needs. Been given plenty of opportunities to progress within my role and have had extensive training from the start.


Yell.com


13 May 2020

River of care runs smoothly

Very pleased with the service provided. Debbie the coordinator had the right care/nursing background to ensure mum received the right care. The carers themselves arrived on time and carried out care in a pleasant and diligent way.


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